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Counselling, intensive support and escort

We offer our counselling services to women with a migration background and their families, mainly from Turkey and the Arab region.

Our services are free, confidential, and comprehensive and are offered in the following languages: German, Turkish, Arabic and English.    

We provide information and support on issues such as:

Family and partner problems

  • Turkish and Austrian family law as well as family law in the Arabic speaking countries

  • Information about divorce, child custody, visitation, child support, alimony and property division

  • Escort to offices of authorities

Violence and abuse

  • Support and help in cases of domestic and structural violence

  • Information about the legislation on protection against violence in Austria

  • Escort to offices of authorities

Forced marriage

  • Individual counselling for victims of forced marriage and their parents in cases in which forced marriage is planned

  • Coordinated crisis intervention in cases in which girls are directly threatened by forced marriage

  • Contacting lawyers in case of divorce or marriage annulment

  • Crisis shelter for girls and young women who are threatened or affected by forced marriage

FGM (Female Genital Mutilation)

  • This service is available only in the Arabic language and is directed at women from Arabic speaking countries

  • Psycho-social counselling, including help in finding medical assistance

  • Providing information on the physical and psychological consequences of FGM

  • Information on provisions relating to FGM in the Austrian Penal Code

Generation conflicts

  • Mediation and conflict resolution in generational conflicts (between mothers and daughters or parents and children)

Legal advice

Complementary to these issues we also give legal advice and counselling on the following issues:

  • Austrian alien law

  • Naturalisation

  • Alien employment legislation

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